Shipping Policy

Thank you for shopping with us! We’re committed to carefully packaging and shipping your order so it arrives safely and ready to bring a little magic to your home and garden.

Order Processing

• Orders are typically processed within 1–3 business days.
• Orders are processed Monday through Friday, excluding holidays.
• During peak holiday seasons or special promotions, processing times may be slightly longer.

Shipping Times

Estimated delivery times begin after your order has been processed.

• Standard Shipping: 3–7 business days
• Expedited Shipping: Available at checkout for select destinations
• Delivery times are estimates and may vary due to weather, carrier delays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your order size, weight, destination, and selected shipping method.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking information so you can monitor your package’s journey.

Shipping Address Accuracy

Please verify that your shipping address is correct before completing your purchase. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Lost or Delayed Packages

If your package appears to be delayed or lost, please contact us. We’ll gladly work with the shipping carrier to help locate your order and determine the best resolution.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.

International Shipping

International shipping may be available for select destinations. Customers are responsible for any applicable customs duties, import taxes, or other fees imposed by their country’s regulations.

Questions?

If you have any questions about shipping, your order status, or delivery options, please visit our Contact Us page. We’re always happy to help make your shopping experience smooth, enjoyable, and magical.